Our Team

The people behind the standard.

Handpicked · A Category of One

You’ll see our team more than you’ll see any headline. So we chose every one of them the way you’d hope — for skill, for character, and for an obsession with getting it right.

Why We're Different — Person by Person

Obsessive in our pursuit of perfection.

Excellence here isn’t a slogan — it’s a temperament. We are obsessive in our pursuit of perfection, and we hire for it. Every member of the National Pain Centers team was personally and deliberately selected: not only for experience and credentials, but for the things a résumé can’t show — compassion, character, ethics, and a refusal to accept “good enough.”

A standard is only real if everyone holds it. So we hold everyone to it — because most of your care, most of your visits, and the small moments that decide how it actually feels to be a patient happen with the people on this page. They are the category-of-one standard, made human.

Our Bar

How we choose

Eight things every person here has in common — long before they ever meet you.

The Selection Standard
Experience

Years in the field, not months.

Credentials

Verified, current, and real.

Personality

People you’re genuinely glad to see.

Compassion

You’re a person, never a chart.

Commitment to Quality

No shortcuts, ever.

Ethics

The right call, even when it’s harder.

Morals

A compass that doesn’t move.

Integrity

The same in the room and out of it.

Leadership

The physician who sets the bar

Dr. Jay Joshi, MD
Founder & Medical Director

Dr. Joshi is a board-certified, anesthesiology-trained, accredited-fellowship-trained interventional pain physician. In 1999 he became the first U.S. pain physician to work with the World Health Organization’s Department of Substance Abuse in Geneva — and he warned of the OxyContin epidemic more than a decade before it was widely acknowledged. In three decades of practice, he has never prescribed OxyContin or oxycodone.

He is also one of the only interventional pain physicians to have studied Ayurvedic medicine — drawing not on its treatments but on its whole-person philosophy: understanding each patient’s individual constitution and favoring natural, safe options wherever they truly serve. A published co-architect of the landmark stellate-ganglion-block unifying theory and the developer of pioneering procedural techniques, Dr. Joshi built this practice — and hand-selected this team — around a single idea: category-of-one care, obsessively pursued, at every level.

The Team

Handpicked — every one of them

A multi-disciplinary team with more than 100 years of combined experience across many fields of medicine — each one chosen against the standard above.

Clinical Team & Consultants
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Grant Reffell, DC
Chiropractic & Musculoskeletal Care

Grant Reffell, DC, is a licensed chiropractor who brings decades of leadership, hands-on experience, and a track record of strong outcomes in musculoskeletal, therapy, and chiropractic care. His work is central to our whole-person, multi-modal approach — addressing how the body moves and recovers, not just where it hurts.

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Deanne Giannola, PA-C
Patient Care & Clinical Coordination

Deanne Giannola, PA-C, brings decades of experience in patient care — including surgical and cancer care — along with the meticulous organization that keeps complex care running smoothly. Patients feel the difference in how thoroughly, and how personally, they are looked after.

MD
Dr. Mitul Desai, MD
Internal & Obesity Medicine · Consultant

Dr. Desai is double board-certified in internal medicine and obesity medicine, consulting on obesity and lifestyle medicine, GLP-1 therapy, and nutrition. An obesity-medicine expert, she has served as an early-stage lead physician at multiple obesity-medicine companies — bringing both clinical depth and a builder’s view of where metabolic care is heading. She anchors our weight-management and metabolic-optimization program.

Surgery Center
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Kendra
Director of Operations

Kendra leads operations at our surgery center, orchestrating the people, workflows, and standards that let complex procedures run safely and seamlessly. When a day at the center runs smoothly, it is usually because of the systems she has built behind the scenes.

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Paulina
Director of Nursing

Paulina directs nursing at our surgery center, setting the standard for the clinical care, safety, and compassion patients experience before, during, and after every procedure.

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Kayla
Nurse

Kayla is part of the nursing team that keeps every procedure safe, comfortable, and closely monitored — from preparation through recovery — with a steady, reassuring presence patients remember.

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Melissa
Nurse

Melissa brings skilled, attentive nursing care to the surgery center, watching over patients at every step so comfort and safety are never an afterthought.

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Amanda
Nurse

Amanda cares for patients through every phase of their procedure with clinical precision and genuine warmth — the kind of nurse who makes an anxious day feel manageable.

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Carolina
Nurse

Carolina pairs clinical skill with the compassion that turns a clinical setting into a place patients actually feel cared for.

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Pam
OR Tech

Pam keeps the operating room precise, sterile, and ready, supporting every procedure with the meticulous attention to detail that patient safety depends on.

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Kathleen
OR Tech

Kathleen makes sure each procedure is set up and supported flawlessly — an essential part of the team that makes safe, efficient surgery possible.

Technology
Shoriful Islam
Co-Founder & Chief Technology Officer

Shoriful co-founded the practice and leads its technology — a two-time exit founder who builds companies from vision to execution, architecting the platforms behind our remote-care, movement-assessment, and data capabilities.

MD. Mehedi Hasan
Team Lead

Mehedi leads the engineering team, pairing AI and computer-vision expertise with system architecture and Python. A Dean’s Award recipient who turns clinical vision into scalable, production-ready tools that reach patients.

Asif Karim
Lead Mobile Application Developer

Asif leads mobile development across iOS, Swift, SwiftUI, and Flutter — having independently shipped two complete apps end to end, and built healthcare features spanning voice interaction, video capture, and pose-estimation workflows.

Nirjor Saha Rudro
AI Engineer

Nirjor develops AI-driven healthcare and computer-vision solutions, deploying computer-vision and large-language-model applications for real-world use, and designs scalable systems that bring machine learning and LLMs into everyday care.

Md. Meraj Mridha
Android Developer

Meraj builds healthcare Android apps with Kotlin and Jetpack Compose — including on-device AI for body-point detection and movement tracking — alongside responsive React and Next.js frontends with speech recognition, chatbots, and secure APIs.

Desha Das
Frontend Developer

Desha builds scalable, responsive web applications with Next.js, React, and TypeScript, backed by full-stack Node.js work — contributing to AI-powered healthcare solutions and real-time, secure web experiences.

Sadi Redwan
Researcher

Sadi anchors research — experiment design, results analysis, and academic writing — with research-associate experience at the University of Tsukuba and the University of Rajshahi, and is a Monbukagakusho Honors scholar.

Patient Experience & Operations
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Krista
Financial Coordinator

Krista guides members and patients through the financial side of care with clarity and patience — coverage, estimates, and paperwork handled, so you can focus on getting better rather than decoding a bill.

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Adriana
Patient Experience Coordinator

Adriana is often the first voice patients hear and the first face they see. From scheduling and check-in to answering the questions that come up along the way, she does a little of everything — and makes sure every patient feels genuinely welcomed and looked after.

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Chrissy
Patient Experience Coordinator

Chrissy keeps the patient experience running smoothly from the front — coordinating visits, greeting patients, and stepping in wherever she is needed. Her care and attention are part of why patients feel at home here.

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Enrique
Patient Experience Coordinator

Enrique wears many hats, moving seamlessly between front desk, patient support, and hands-on assistance. Patients and teammates alike rely on his willingness to do whatever it takes to make a visit go right.

Same standard. Every person. Every visit. Obsessively.

It’s the difference you feel from the first phone call to the last follow-up — and the reason our patients stay.

Meet the team that was built around you.

Explore membership, or request a consultation and experience the standard firsthand.

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